Returns are accepted within 14 days of delivery for physical products. Digital products, services, and courses are non-refundable unless defective or significantly not as described.
Eligible Returns:
Return Process:
-
Submit a return request through your account
-
Vendor will review and provide instructions within 48 hours
-
Ship item back with tracking number
-
Refund processed within 7 days of vendor receiving the item
Return Shipping Costs:
- Vendor pays shipping if item is defective, damaged, or not as described
- Buyer pays shipping for change of mind or ordering errors
Non-Returnable Items:
- Digital downloads and online courses
- Personalized or custom-made items
- Perishable goods
- Intimate or sanitary products
- Hazardous materials
- Items marked as “final sale”
Important: This is the default policy. Individual vendors may have different policies. Always check the vendor’s specific return policy before purchasing.