Terms of Service

Effective Date: August 1, 2025
Last Updated: August 9, 2025

Welcome to Spirit Collective

These Terms of Service (“Terms”) govern your use of Spirit Collective’s platform, including our website, mobile applications, and all related services (collectively, the “Platform”). Spirit Collective is operated by Internect LLC, a North Carolina limited liability company (“Spirit Collective,” “we,” “us,” or “our”).

By creating an account or using our Platform, you agree to these Terms. If you don’t agree, please don’t use Spirit Collective. These Terms apply to all users, including basic members, premium members, vendors, and instructors.

Our Philosophy: Spirit Collective believes in balance. We strive to create a platform that serves both individual users and our community as a whole. What helps and supports our users is what keeps them coming back, creating a thriving ecosystem where everyone can flourish. We’ll always aim to do what’s best for our users while maintaining a safe, trustworthy platform for all.

1. Who Can Use Spirit Collective

Age Requirements

• You must be at least 13 years old to use Spirit Collective
• Users aged 13-17 (“Minors”) may create accounts and make purchases
• Minors must have parental consent to become vendors or instructors
• By using our Platform, you represent that you meet these requirements

Account Registration

• You must provide accurate, current information
• You’re responsible for maintaining your account security
• One person or entity should maintain one account
• You must notify us of any unauthorized use

Account Types

• Basic Members: Free access to social features, marketplace browsing, and course enrollment
• Premium Members: Additional features including vendor/instructor capabilities
• Vendors: Users selling products or services
• Instructors: Users offering educational content

2. Content Ownership and Rights

Your Content

You retain ownership of content you create and upload (“Your Content”). However, by posting on Spirit Collective, you grant us:

• A worldwide, non-exclusive, royalty-free license to use, display, and distribute Your Content on the Platform
• The right to feature vendor stores, products, and courses on our homepage or in promotional materials
• The right to modify Your Content for technical purposes (like resizing images)

This license ends when you delete Your Content, except:

• Content others have shared remains licensed
• Deleted content may persist in backups for a reasonable time
• Course content purchased by students remains accessible to them

Spirit Collective’s Content

All Platform content not created by users (including our logo, design, and features) belongs to Spirit Collective. You may not use it without our permission.

Feedback

Any suggestions or feedback you provide becomes our property, and we can use it without compensation to you.

3. Prohibited Content and Conduct

You agree not to post, upload, or transmit content that:

Is Illegal or Harmful

• Violates any laws or regulations
• Infringes intellectual property rights
• Contains malware or harmful code
• Facilitates illegal activities

Is Inappropriate

• Contains pornography or sexually explicit material (artistic nudity may be acceptable)
• Depicts graphic violence or gore
• Promotes hate speech, discrimination, or harassment
• Bullies, intimidates, or threatens others
• Is fraudulent, deceptive, or misleading

Violates Platform Integrity

• Spam or repetitive content
• Pyramid schemes, MLM schemes, or get-rich-quick schemes
• Primarily promotes competing platforms
• Impersonates others or misrepresents affiliations
• Manipulates reviews or ratings

Other Prohibited Actions

• Creating accounts after being banned
• Using automated systems or bots without permission
• Scraping or harvesting Platform data
• Attempting to access others’ accounts
• Circumventing security measures
• Interfering with Platform operations

4. Marketplace Terms

For All Users

• All transactions are between buyers and sellers
• Spirit Collective is a venue, not a party to transactions
• We don’t guarantee product quality or seller reliability
• Users must comply with all applicable tax laws

For Vendors

• You must accurately describe products and services
• You must fulfill orders promptly and professionally
• You set your own prices and refund policies
• You must clearly display your refund/return policy
• You’re responsible for customer service
• You may sell the same products elsewhere

Fees and Payments

• Current fee: 5% + $0.25 per transaction
• Fees may change with 30 days’ notice
• Payments are processed by third-party providers
• Vendors are responsible for chargebacks and disputes
• Spirit Collective isn’t responsible for payment processing issues

Prohibited Sales

• Illegal items or services
• Weapons, ammunition, or explosives
• Drugs, controlled substances, or drug paraphernalia
• Tobacco products, e-cigarettes, or vaping products
• CBD, hemp, or cannabis-related products
• Firearms, firearm parts, or accessories
• Stolen goods or items promoting illegal activity
• Items violating intellectual property rights
• Human parts or remains
• Hazardous materials
• Items subject to recalls

5. Educational Content Terms

For Instructors

• You retain ownership of course content
• You grant students perpetual access to purchased courses
• You must deliver content as described
• You’re responsible for content accuracy and quality

For Students

• Course access is for personal use only
• You may not share, resell, or redistribute course content
• Refunds are subject to instructor policies

6. Community Guidelines

Interactions

• Treat others with respect
• No harassment, bullying, or hate speech
• Respect others’ privacy
• Report violations to us

Privacy

• Private messages are private
• We don’t monitor private communications except when legally required
• Don’t share others’ personal information without consent

7. Enforcement

Warning System

For most violations, we use a three-strike system:

1. First violation: Warning
2. Second violation: Temporary suspension
3. Third violation: Permanent ban

Immediate Termination

We may immediately terminate accounts for:

• Illegal activities
• Severe harassment or threats
• Attempting to hack or damage the Platform
• Creating accounts after being banned

Effect of Termination

• Access to the Platform ends immediately
• Vendor listings will be archived for 30 days (vendors may request export during this period)
• After 30 days, all vendor content may be permanently deleted
• Purchased courses remain accessible to buyers
• No refund of membership fees

8. Disclaimers and Limitations

Platform Provided “As Is”

• We don’t guarantee uninterrupted or error-free service
• Features may change or be discontinued
• We’re not responsible for user content or actions

No Warranties

THE PLATFORM IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPIRIT COLLECTIVE’S TOTAL LIABILITY FOR ANY CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS. WE’RE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

Disputes Between Users

• We’re not responsible for disputes between users
• We may provide tools but aren’t obligated to mediate
• You release us from claims related to user disputes

9. Indemnification

You agree to defend, indemnify, and hold harmless Spirit Collective, its officers, directors, employees, and agents from any claims, damages, or expenses (including attorney’s fees) arising from:

• Your use of the Platform
• Your Content
• Your violation of these Terms
• Your violation of others’ rights

10. Dispute Resolution

Informal Resolution

Before filing any legal action, you agree to try to resolve disputes informally by contacting us at team@thespiritcollective.net.

Arbitration

If we can’t resolve disputes informally, you agree to binding arbitration under the American Arbitration Association rules. Arbitration will occur in North Carolina.

Class Action Waiver

You may only resolve disputes with us individually. You waive any right to class actions or representative proceedings.

Exceptions

You may file claims in small claims court. Either party may seek injunctions for intellectual property violations.

11. General Terms

Governing Law

These Terms are governed by North Carolina law, without regard to conflict of law principles.

Changes to Terms

• We may update these Terms anytime
• Material changes require 30 days’ notice
• Continued use after changes means acceptance
• Changes apply to all users universally

Entire Agreement

These Terms, plus our Privacy Policy and other policies, constitute the entire agreement between us.

Severability

If any provision is invalid, the rest remains in effect.

No Waiver

Our failure to enforce any right isn’t a waiver of that right.

Assignment

You can’t transfer your rights under these Terms. We may assign our rights to any successor.

12. Contact Information

All Inquiries: team@thespiritcollective.net
Address: Internect LLC d/b/a Spirit Collective, North Carolina, USA

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By using Spirit Collective, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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Privacy Policy

Effective Date: August 1, 2025
Last Updated: August 6, 2025

1. Introduction

Welcome to Spirit Collective (“we,” “our,” or “us”), a platform operated by Internect LLC. We provide a unique combination of social networking, marketplace, and educational services through our website at thespiritcollective.net (the “Platform”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. By using Spirit Collective, you agree to the collection and use of information in accordance with this policy.

Age Requirement: Our Platform is only available to users who are 13 years of age or older. If you are under 13, you may not use Spirit Collective.

2. Information We Collect

Information You Provide to Us

Account Registration

• Name and username
• Email address
• Date of birth (to verify age)
• Profile information (bio, photo, interests)
• Location (optional)

Donations

• Name and email address
• Payment information (processed by Stripe or PayPal)
• Donation amount and date
• Billing address (if required)

Vendor/Instructor Applications

• Business information
• Tax identification numbers
• Bank account details (for payouts via Stripe Connect or PayPal Marketplace)
• Professional qualifications (for instructors)
• Product/course descriptions

User-Generated Content

• Posts, comments, and messages
• Photos and videos
• Course materials and assignments
• Product listings and descriptions
• Group discussions
• Stories and polls

Important Privacy Notice for Images: If you upload images to the Platform, you should avoid uploading images with embedded location data (EXIF GPS) included. Other users can download and extract any location data from images on the Platform.

Communications

• Support requests
• Feedback and suggestions
• Email correspondence

Information Collected Automatically

Usage Data

• Pages visited and features used
• Time spent on the Platform
• Click paths and search queries
• Device information (type, operating system, browser)
• IP address and approximate location
• Browser user agent string (for security and spam detection)

Cookies and Tracking

• Session cookies (for login)
• Analytics cookies (Google Analytics)
• Performance cookies (LiteSpeed Cache)
• Preference cookies

3. How We Use Your Information

We use your information to:

Provide and Improve Our Services

• Create and manage your account
• Process donations and transactions
• Facilitate marketplace purchases
• Deliver educational content
• Enable social features and messaging

Process Payments

• Execute transactions between buyers and vendors
• Calculate and distribute platform fees (5% + $0.25 per transaction)
• Generate tax documents
• Prevent fraud

Communicate With You

• Send transaction confirmations
• Provide customer support
• Share platform updates (with your consent)
• Send important notices about your account

Ensure Safety and Security

• Verify user identities
• Detect and prevent fraud
• Investigate violations of our terms
• Protect users from harmful content

Legal Compliance

• Comply with legal obligations
• Respond to legal requests
• Enforce our agreements
• Protect our rights and those of our users

4. How We Share Your Information

With Other Users

• Your public profile information
• Content you post publicly
• Vendor information on product listings
• Instructor information on course pages

With Vendors and Instructors

• Buyer information necessary to fulfill orders
• Student information for course enrollment
• Messages sent through our platform

With Service Providers

• Stripe and PayPal (payment processing)
• Amazon S3 and CloudFront (media storage and delivery)
• Brevo/SendInBlue (email delivery)
• Google Analytics (usage analytics)
• Wordfence (security monitoring and threat detection)
• Automated spam detection services (for posts and messages)

For Legal Reasons We may disclose information when required by law or to:

• Comply with legal process
• Protect our rights and safety
• Investigate fraud or security issues
• Respond to government requests

Business Transfers If we merge with or are acquired by another company, your information may be transferred as part of that transaction.

5. Your Privacy Rights

For All Users

Access and Download You can access your personal information through your account settings and request a copy of your data by contacting us.

Correction You can update your account information at any time through your profile settings.

Deletion You can delete your account through the Platform settings. To request complete data deletion, please visit our Data Deletion Instructions page.

Communication Preferences You can opt out of promotional emails through the unsubscribe link in any email or your account settings.

Additional Rights for EU Residents

If you are located in the European Union, you have additional rights under GDPR:

• Right to data portability
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with supervisory authorities

Additional Rights for California Residents

California residents have additional rights under CCPA:

• Right to know what information we collect
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal information)
• Right to non-discrimination

6. Special Provisions

Minors (Ages 13-17)

Users between 13 and 17 years old:

• May create standard accounts with basic features
• Must obtain parental consent to become vendors or instructors
• Have additional privacy protections for educational activities
• Cannot access certain financial features

Vendor and Instructor Data

Vendors and instructors acknowledge that:

• Transaction data is shared with buyers/students as necessary
• Public business information will be displayed on the Platform
• They are responsible for their own privacy practices with customer data
• They must comply with applicable privacy laws

Educational Records

Course completion records and certificates are maintained in accordance with educational standards and may be retained indefinitely for verification purposes.

7. Data Security and Retention

Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure payment processing through PCI-compliant providers

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Active account data: Maintained while account is active
• Inactive accounts: Deleted after 7 years of inactivity
• Transaction records: 7 years (tax and legal requirements)
• Educational records: Indefinitely (certificates and completions)
• User content: Until you delete it or request removal

Data Breach Notification

If a data breach occurs that may compromise your personal information, we will notify affected users within 72 hours of discovery and provide information about steps to protect yourself.

8. International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. By using our Platform, you consent to these transfers. We ensure appropriate safeguards are in place for international transfers.

9. Third-Party Links and Services

Our Platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze platform usage
• Improve performance

Cookie Durations:

• Session cookies: Deleted when you close your browser
• Login cookies: 2 days (or 2 weeks if you select “Remember Me”)
• Preference cookies: 1 year
• Analytics cookies: Varies by service

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit platform functionality.

Embedded Content

Posts and content on our Platform may include embedded content from other websites (such as videos, images, or articles). Embedded content from other websites behaves as if you visited the other website directly. These websites may:

• Collect data about you
• Use cookies
• Embed additional third-party tracking
• Monitor your interaction with the embedded content

11. Do Not Track Signals

Our Platform does not currently respond to Do Not Track browser signals. However, you can manage tracking through cookie settings and opting out of analytics where available.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new policy on this page
• Updating the “Last Updated” date
• Sending an email notification (for significant changes)

13. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: team@thespiritcollective.net
Website: https://thespiritcollective.net
Company: Internect LLC d/b/a Spirit Collective
Location: North Carolina, USA

For privacy-specific inquiries, please include “Privacy Request” in your subject line.

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By using Spirit Collective, you acknowledge that you have read and understood this Privacy Policy.

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